Privacy
Policy.

COMPLIANT WITH

PIPEDA

PERSONAL INFORMATION PROTECTION
AND ELECTRONIC DOCUMENTS ACT

Privacy of your personal information is an important part of our office protocol in providing you with quality dental care. We understand the importance of protecting your personal information and are committed to collecting, using and disclosing it responsibly, openly, and in compliance with applicable privacy legislation.

Our Commitment

At Ultimate Smile Dentistry, the privacy and confidentiality of your personal information is something we take seriously. We are committed to being as open as possible about the way we handle your personal information, and to ensuring that our practices comply with privacy legislation, the standards of our regulatory body the Royal College of Dental Surgeons of Ontario, and the law.

It is important to us to provide this service to our patients, and we welcome any questions or concerns you may have about our privacy practices.

Privacy Information Officer

Questions about your privacy? Contact us directly.

416-466-8270

info@ultimatesmile.ca

In this office, Dr. Jelena Bogdanovich acts as the Privacy Information Officer. She is responsible for overseeing all matters related to the collection, use and disclosure of personal information, and for ensuring our office's compliance with applicable privacy legislation.

Do not hesitate to discuss our privacy policies with Dr. Bogdanovich or any member of our staff.

Our Staff

All staff members who come into contact with your personal information are aware of the sensitive nature of the information you have disclosed to us. They are all trained in the appropriate uses and protection of your information, and are committed to ensuring that you receive the best quality dental care.

Our Privacy Principles

Our office is committed to ensuring that:

Only the necessary information is collected about you
We only share your information with your consent
Storage, retention and destruction of your personal information complies with existing legislation and privacy protection protocols
Our privacy protocols comply with privacy legislation, the standards of our regulatory body the Royal College of Dental Surgeons of Ontario, and the law

How We Collect, Use and Disclose Your Personal Information

Our office understands the importance of protecting your personal information. Your information may be used or disclosed for the following purposes:

To deliver safe and efficient patient care
To identify and ensure continuous high-quality service
To assess your health needs and provide appropriate and needed dental care
To advise you of treatment options
To enable us to contact you and maintain communication with you
To offer and provide treatment in relation to the oral and maxillofacial complex
To communicate with other healthcare providers, such as specialists, physicians and/or laboratories that may assist during your evaluation and/or treatment
To allow us to follow up for treatment, care and billing efficiently
For teaching and demonstrating purposes on an anonymous basis
To complete and submit dental claims for third-party adjudication and payment
To comply with legal and regulatory requirements, including the delivery of patient charts and records to the Royal College of Dental Surgeons of Ontario when required under the Regulated Health Professions Act
To comply with agreements entered into voluntarily with the Royal College of Dental Surgeons of Ontario, including the delivery and/or review of patient charts and records for regulatory and monitoring purposes
To permit potential purchasers, practice brokers or advisors to evaluate the dental practice
To deliver your charts and records to the dentist's insurance carrier to enable the assessment of liability, if any
To prepare materials for the Health Professions Appeal and Review Board (HPARB)
To invoice for goods and services
To process credit card payments and collect unpaid accounts
To assist this office in complying with all regulatory requirements and the law

Important: By signing the consent section of the Patient Registration Form, you have agreed to the collection, use and/or disclosure of your personal information for the purposes listed above. If a new purpose arises, we will seek your approval in advance.

Your information may also be accessed by regulatory authorities under the terms of the Regulated Health Professions Act (RHPA) for the purposes of the Royal College of Dental Surgeons of Ontario fulfilling its mandate, and for the defense of a legal issue.

Please note: Our office will not under any conditions supply your insurer with your confidential medical history. In the event this kind of request is made, we will forward the information directly to you for review and your specific consent. When unusual requests are received, we will contact you for permission before releasing any information.

Your Rights

You may withdraw your consent for the use or disclosure of your personal information at any time. If you choose to do so, we will explain the ramifications of that decision and the process involved.

You also have the right to access the personal information we hold about you, request corrections, and ask questions about how your information is used. Please contact Dr. Bogdanovich or any member of our team to exercise these rights.

Questions About Our Privacy Policy

If you have any questions, concerns or complaints about our privacy practices or the handling of your personal information, please contact us directly:

Privacy Officer: Dr. Jelena Bogdanovich
Address: 288A Danforth Ave, Toronto, ON M4K 1N6
Phone: 416-466-8270
Email: info@ultimatesmile.ca

You may also contact the Office of the Privacy Commissioner of Canada if you have concerns that have not been resolved to your satisfaction: www.priv.gc.ca

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